Delivery
Delivery in Metropolitan France
During busy periods, our delivery times may be extended.
Preparation of your order in 24 to 48 working hours (24 hours more for an order with flocking).
Then shipping and delivery depending on our different carriers.
|
Country
|
Transportation
delivery time
|
Price
|
| Metropolitan France |
Relay point: 2 to 5 working days after preparation
|
4.50€
(free from 59€ purchase)
|
|
Standard: 2 to 3 working days after preparation
|
5.90€
(free from 79€ purchase)
|
|
Express: 1 to 2 working days after preparation
|
9.90€
|
Delivery internationally, in Europe and overseas territories
Rates vary depending on the area.
Returns Request
Do you want to return a product to us? No problem.
Please note, however, that personalized products cannot be exchanged or refunded.
Return your items for free within 30 days.
Make a return.
Returns and Refunds:
In-store purchases: For a purchase made in-store, it is possible to make an exchange but we do not provide refunds (in accordance with current law).
You have 30 days to exchange your products.
Online purchases: For a purchase made online, you have the option to exchange via our return tool or directly at the Boutique des Verts. Return costs are free in the case of an exchange or credit.
You can request a refund for any online purchase, it will be made on the original payment method. For a refund, the return must be made via the online platform. Refunds will be made subject to inspection of the products which must be complete and resalable as is. Return costs are the responsibility of the buyer in the event of a refund.
